SameOldSchmidt

I had the day off on Monday for Columbus Day so I went along to Genny’s physical therapy appointment. Everyone there seemed very nice. Genny’s doing well with these little brace thingamabobs that she’s wearing on her feet. They’re not too conspicuous, they almost look like cute little sandals.

After Genny’s appointment, we stopped at a nearby McDonald’s for a late breakfast. As we were eating, this older guy came into the store and asked to see the manager. They had their conversation just a few feet from where we were sitting so we heard pretty much the whole thing.

Apparently the guy had come in for dinner the night before and he had a lot of complaints about his dining experience. He was going on and on about how terrible it was, his fries had salt when he ordered them without and there weren’t enough fries in his box, the cashier was rude, etc. He quite clearly demanded that a certain employee be fired over it. He said that if he came back to this store and that employee was still around he’d escalate it to the district bosses, and he was taking it “all the way to the top” - whatever that means. Was he going to call Ronald and demand satisfaction?

For some reason, this guy was really making me angry. Sure, I’ve had bad experiences at fast food joints before; crummy service, incorrect orders and stuff like that. But to come back the next day and flip out, demanding that someone be fired? I dunno, maybe it’s because I used to work at a McDonald’s so I’m sympathetic. The manager was playing it by the McBook, being very polite and gracious to the old bastard. I really wanted to walk over to them and get in the dude’s face, tell him he needed to get a life and I hope he chokes on his next order of unsalted fries.

Of course, I chickened out and didn’t say anything. Tina didn’t want me to make a scene, and I suppose I don’t know all the facts. Maybe the guy really did have the most awful experience imaginable and his grievance was legitimate? I somehow doubt that, though. I think he was just one huge McAsshole.

Pardon my French (fries).

But anyway, take it from a former fast food chef: Don’t screw with the people who make your food. We will remember you, and we will spit in your burger, or worse, the next time you come through.

This entry was posted by Jeff on Tuesday, October 9th, 2007 at 12:10 pm and is filed under Lincoln. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.